Terms of service
DISTANCE SALES AGREEMENT
This Distance Sales Agreement (“Agreement”), regulates the rights and obligations of the parties regarding the sales and delivery of the products/goods (“Product”) that Buyer/ Consumer wants to purchase from the website www.giyiworld.com (“Website”) and are specified in this agreement in accordance with the Law No. 6052 on Consumer Protection and the provisions of the "Regulation on Distance Contracts" published in the Official Gazette dated 27.11.2014 and numbered 29188.
After the Buyer / Consumer approves this Agreement on the Website, the cost and expenses of the Product he / she orders are collected by the payment method chosen by the Buyer / Consumer. The Buyer / Consumer is knowledgeable about the qualities of the Product subject to this Agreement, the sale price, the form of payment, the terms of delivery, the right to withdraw and all other preliminary information, and places an order after confirming that he/she is informed by reading the preliminary information on the Website. The preliminary information form and the invoice on the payment page on the Website are an integral part of this Agreement.
In order to conclude this Agreement, it must be approved electronically by the Buyer / Consumer. The Buyer / Consumer; by confirming this Agreement electronically, confirms that he/she has acquired the properties of the Product that is ordered, its price including taxes, payment and delivery information accurately and completely.
ARTICLE 1- PARTIES
Commercial Title : Giyi Tekstil San. ve Tic. Ltd. Şti
Address :
Phone number :
Fax Number :
E-mail adress : hello@giyiworld.com
Bank Account :
Mersis No :
Name Surname/Title :
Address :
Phone number :
E-mail address :
ARTICLE 2- PRODUCT, METHOD OF PAYMENT, PRICE, DELIVERY INFORMATION, INVOICE DETAILS
2.1- The Product that is subject of this Agreement is delivered within 3-7 working days depending on the distance of the delivery address reported by the Buyer / Consumer for each Product, provided that it does not exceed the legal 30-day period. In case that it is understood that the delivery cannot be made within this period, a written notification is sent to the Buyer / Consumer and the delivery will be made within an additional 10 business days.
Delivery costs are covered by the Buyer / Consumer. If the Seller has clearly stated on the website that the delivery cost will be covered by them, the delivery cost will be covered by the Seller. Delivery is made on the condition that stock is available and the price of the product is paid by the Buyer / Consumer.
For the delivery of the Product subject to this Agreement to the Buyer, this Agreement must be approved electronically and the sales price must be transferred to the account of the Seller with the payment method preferred by the Buyer / Consumer or the ordering party. For whatever reason it might be, if the Product price is not transferred to the Seller's account or canceled in the bank records, the Seller will be released from the delivery obligation.
2.3- If the Product subject to this Agreement is to be delivered to a person other than the Buyer / Consumer, and if this person rejects to accept the product, the Seller shall not be responsible for the failure of delivery and the damage and loss that may occur due this event.
2.4- Product, Price, Payment Method, Delivery Information, Invoice Details
ARTICLE 3- RIGHT OF WITHDRAWAL
3.1- The Buyer/Consumer has a right of withdrawal from this Agreement without taking any legal and penal responsibility, without any justification and without paying any penalty within 14(fourteen) days from the date of delivery of the Product to him/her or the person at the address indicated. In order to use the right of withdrawal, a notification must be made to the Seller by a certified mail, fax, telephone or e-mail within 14 days. In case the right of withdrawal is used, the copy of receipt of the product delivered to the Buyer / Consumer is sent to the Seller and the original invoice must be returned to the Seller. If the original invoice is not returned, VAT and other obligations, if any, may not be refunded to the Buyer / Consumer. All payments collected from the Buyer / Consumer within 14 days from the date of receipt of the notification that the Buyer / Consumer has used the right of withdrawal, shall be returned to the Buyer / Consumer without paying any additional costs. If the right of withdrawal is used within 14 days, the Product is returned to the Seller by the Buyer / Consumer by cargo and in this case, the shipping fee is under the responsibility of the Seller. The Buyer is obliged to return the returned Product to the Seller within 10 (ten) days of the use of right of withdrawal, completely and without damage. The Buyer / Consumer is not responsible for the changes and distortions that occur if they use the Product in accordance with its operation, technical specifications and instructions for use during the withdrawal period.
3.2- Unless otherwise explicitly agreed in this Agreement, the Buyer / Consumer cannot use the right of withdrawal in cases of: i) Contracts relating to goods or services whose price varies depending on the fluctuations in the financial markets and which are not under the control of the Seller or provider, ii) Contracts regarding the Product prepared in accordance with the wishes or personal needs of the Buyer / Consumer, iii) Contracts regarding the delivery of the Product, which may deteriorate quickly or expire iv) Contracts regarding the Product, whose protective elements such as packaging, tape, seal, package are opened after the delivery; and the delivery of those whose return is not suitable for health and hygiene, v) Contracts related to the Product that mixes with other products and cannot be separated by nature after the delivery, vi) Contracts related to books, digital content and computer consumables, which are presented in material environment, if the protective elements such as packaging, tape, seal, package are opened after the delivery of the product, vii) Contracts related to the delivery of periodicals such as newspapers and magazines, except those provided under the subscription agreement, viii) Contracts regarding the accommodation, goods transport, car rental, food and beverage supply and the evaluation of leisure time for entertainment or rest, which must be made on a specific date or period, ix) Contracts related to the services performed in electronic environment or the intangible goods delivered to the consumer instantly, x) Contracts for services that have started with the consent of the consumer before the right of withdrawal expires.
ARTICLE 4- GENERAL PROVISIONS
4.1- The Buyer / Consumer accepts and declares that he/she has read and understood this Agreement and the qualities, sales price and payment method, preliminary information regarding the delivery of the Product which is the subject matter of this Agreement and thus gives the necessary confirmation in electronic form as a foundation to all these issues.
4.2- The Buyer / Consumer is obliged to pay the total price specified in this Agreement over the total order amount for the Product subject to this Agreement.
4.3- Buyer / Consumer title and invoice information can belong to the same person or to different people. However, even if it belongs to different persons, the accuracy of all information provided under this Agreement is the responsibility of the Buyer / Consumer.
4.4- Buyer / Consumer accepts and declares that all information that is given related to the contract and performance of this Agreement is correct. In the event that the information provided by the Buyer / Consumer is inconsistent or inaccurate, and if the Buyer / Consumer cannot be reached for confirmation, the Seller has no responsibility and the responsibility belongs to the Buyer / Consumer.
4.5- The Buyer / Consumer accepts and declares that all the rights of all Product on the Website of the Seller arising from the Code of Intellectual and Artistic Works belong to the Seller, and that in any way, these rights are not transferred. The Buyer may not copy, duplicate, or offer the product for sale for commercial purposes. Otherwise, it is considered as a violation of the brand right.
4.6- The Buyer / Consumer accepts and declares that he / she has confirmed all the information regarding the price, payment method, basic characteristics and distinctive features of the Product subject to this Agreement and has confirmed it electronically.
4.7- If the Seller cannot fulfill the delivery obligation in this Agreement for any reason, he / she will return all payments collected from the Buyer / Consumer to the Buyer / Consumer within 14 days.
4.8- If the relevant bank or financial institution does not pay the Product price to the Seller for any reason after the delivery of the Product that is subject to the Agreement to the Buyer or the third party indicated, and if the Product is delivered to the Buyer / Consumer or to the third party indicated, the Buyer / Consumer must return the Product to the Seller within 3 days and in this case, the delivery costs for return and refund are the responsibility of the Buyer / Consumer.
4.9- The Seller notifies the Buyer / Consumer within a reasonable period of time, through the appropriate means, in the extraordinary situations (weather opposition, earthquake, fire, flood, storm, terrorist incidents, strike, lockout, etc.) that prevent delivery. If the delivery cannot be made within 10 working days after this notification date, the Buyer / Consumer has the right to cancel the order. In case, the Buyer / Consumer cancels the order, the amounts collected from him/her are returned exactly.
4.10- If it is understood that the Product is damaged or defective at the time of delivery to the Buyer / Consumer, the circumstance should be recorded in writing together with the personnel of the courier company that makes the delivery.
4.11- In payments made by the Buyer / Consumer by credit card, in order for the order to be processed, it must be determined that the amount to be paid has been blocked or transferred to the Seller account.
4.12- Regarding the payment of the Product price, any deductions or expenses incurred under any name by the relevant bank or card institutions are not the responsibility or liability of the Seller, but concern the internal relationship between the Buyer / Consumer and the related bank or card organizations.
4.13- In cases where a refund is required to the credit card (or to the credit card that was reported at the time of order and collected) of the Buyer / Consumer, the refund is made only to the card in question, or to the account of the card reported by the bank. No refund or any other refund is made to the Buyer / Consumer. In this context, the refunds to be made to the credit card in question are made in accordance with the return procedures and rules of the relevant bank / banks and in accordance with the bilateral agreements between the Seller and the bank / banks. In this respect, the Buyer / Consumer accepts and declares that in the installment shopping returns, the bank knows how many installments the product has received and the bank may repay the amount with same installment.
ARTICLE 5- DEFAULT
In the event that the Buyer / Consumer defaults for any reason, the Buyer / Consumer is obliged to pay the debt together with the legal interest and other damages and losses, if any. In the payments made with credit card, the Buyer / Consumer accepts and declares that he/she knows that he/she will be responsible in accordance with the bilateral contract / contracts he/she has made with the relevant bank in case of default.
ARTICLE 6- COMPETENT COURT
In case of disputes that may arise from this Agreement, within the monetary limits determined by the Ministry of Customs and Trade every year, the Provincial and District Consumer Arbitration Committees and Consumer Courts are competent and authorized in cases exceeding these limits.
ARTICLE 7- FINAL PROVISIONS
THE PURCHASER / CONSUMER ACCEPTS AND DECLARES THAT HE/SHE HAS READ AND UNDERSTOOD THE PRE-INFORMATION FORM WHICH IS AN INTEGRAL PART OF THIS AGREEMENT AND HE/SHE ACCEPTS ALL PROVISIONS IN THIS AGREEMENT.